Concierge Sleep Services
Whether you're considering your first Noble Pillow, fine-tuning your sleep setup, exploring mattress options or custom sleep support solutions, managing neck or back discomfort, or seeking personalized guidance, we're here to help you improve your sleep positioning, spinal alignment, airway health, circadian rhythm, and overall sleep quality through practical, science-informed education and coaching.
Complimentary Pillow Support
Your Noble Pillow is designed to be customized by you. Start with the included user guide and step-by-step videos to dial in your setup.
If you’ve followed the guidance and still need help, we’re here for you. Schedule a complimentary 30-minute virtual session with our Certified Sleep Coach for help fine-tuning your pillow configuration and sleep positioning.
Have questions before purchasing? Our team is happy to help by email. For more advanced or personalized support, explore our services and ERGO Protocol below.
Reach out through our contact page and we’ll get you taken care of.
Consultation with James Anderson
$100 · One hour · Virtual
A one hour virtual session with James, our certified sleep coach and sports medicine professional. With over a decade of experience in rehabilitation, ergonomics, movement, and recovery, James brings a patient, attentive approach to every session. He'll work with you on in depth posture and alignment, sleep pattern analysis, custom pillow configuration and layering, or specific concerns like neck pain, shoulder tension, and sleep position challenges.
To book, reach out through our contact page and we'll connect you with James to schedule.
4-Week Spine & Posture Reset
$199 | Self-Paced Digital Course + 2 Hours of Private Coaching | Virtual
Personalized Sleep Ergonomics & Spinal Alignment Coaching
An Exclusive Sleep Coaching Institute Program for Noble Pillow Clients
Exclusive Client Price: $199 | Total Program Value: $400
Experience a personalized approach to spinal alignment, posture, airway optimization, and restorative sleep through the Sleep Coaching Institute.
Developed and delivered through the Sleep Coaching Institute, this exclusive program combines professional sleep ergonomics education with private, one-on-one coaching.
Designed to complement your sleep environment, the program provides practical strategies for developing comfortable, sustainable sleep positioning habits through expert guidance and self-paced learning.
Whether you're experiencing neck tension, upper-back discomfort, lower-back pain, or difficulty finding a comfortable sleeping position, you'll receive personalized guidance tailored to your individual needs.
The ERGO Protocol
At the heart of your experience is the Sleep Coaching Institute's ERGO Protocol, a comprehensive educational approach built around four essential elements of sleep ergonomics:
Ergonomic alignment • Respiratory optimization • Guided positioning • Orthopedic strategies
Discover how whole-body positioning, spinal support, and airway considerations can contribute to a more comfortable and restorative sleep experience.
What's Included
1. One-Hour Private Zoom Consultation with a Sleep Coaching Institute Specialist
Begin with a comprehensive, one-on-one consultation to discuss your concerns, review your current sleep positioning, and develop a personalized plan focused on nighttime comfort, spinal alignment, and healthy sleep posture.
2. Self-Paced ERGO Protocol Digital Course — $199 Value
Receive access to the Sleep Coaching Institute's comprehensive digital educational program.
Explore practical strategies for sleep ergonomics, spinal alignment, airway optimization, and whole-body positioning—all at your own pace.
3. Two 30-Minute Private Follow-Up Phone Consultations
Reconnect with your Sleep Coaching Institute specialist after you've had time to apply what you've learned.
These personalized conversations provide opportunities to address challenges, refine your positioning strategies, and support your progress.
4. Flexible Scheduling & Personalized Guidance
Your four-week reset is designed around your schedule.
Begin with your private one-hour consultation, explore the ERGO Protocol at your own pace, and schedule your two follow-up phone consultations when you're ready.
Whether you prefer to complete the experience over four consecutive weeks or spread your sessions out, you'll have the flexibility to progress at a pace that works for you.
Your Personalized Reset Journey
Your experience follows four progressive phases, allowing you to build knowledge, apply practical strategies, and develop sustainable habits without rigid scheduling requirements.
Phase 1 | Discover & Personalize
Begin with your private one-hour consultation. Discuss your concerns, identify your priorities, and establish an individualized approach to improving sleep positioning and nighttime comfort.
Phase 2 | Learn & Implement
Explore the self-paced ERGO Protocol and begin incorporating practical positioning strategies into your nightly routine.
Take the time you need to understand the material and discover which approaches work best for your body.
Phase 3 | Refine & Adjust
Schedule your first 30-minute follow-up phone consultation when you're ready.
Discuss your experience, address challenges, and refine your positioning strategies based on what you've learned.
Phase 4 | Integrate & Sustain
Reconnect for your final 30-minute consultation to review your progress, make additional adjustments, and establish sustainable habits for long-term comfort.
Your four-week reset provides a suggested learning pathway, not a rigid schedule. Progress through the educational material and arrange your private consultations at your own pace.
Who Is This Program For?
This program is ideal for individuals seeking personalized guidance for:
- Neck discomfort and tech neck
- Upper- and mid-back tension
- Lower-back discomfort
- Difficulty finding comfortable sleeping positions
- Sleep disruptions associated with musculoskeletal discomfort
- Spinal alignment and whole-body positioning
- Sleep posture and airway optimization
Already love your Noble Pillow?
This program offers an additional layer of personalized education and professional guidance through the Sleep Coaching Institute, helping you develop a deeper understanding of whole-body sleep ergonomics.
Don't own a Noble Pillow?
The ERGO Protocol principles can be applied to a variety of pillows and sleep environments.
Founder Consultation with Jamie Noble
$250 · One hour · Virtual
A private, personalized session with Jamie Noble, founder and designer of the Noble Pillow System and founder of SportsMedX.
This time is yours. Your session can focus on whatever would be most helpful to you, whether that’s advanced pillow customization, mattress selection, custom sleep support solutions, sleep and ergonomics, body mechanics, wellness goals, lifestyle changes, or a more open-ended coaching conversation around something you’re navigating in your life.
With more than 20 years of experience in sports medicine, corrective exercise, ergonomics, sleep, and wellness, Jamie brings a practical, whole-person perspective to each conversation. Rather than following a predetermined format, the session is shaped around you, your questions, challenges, goals, and what you’d most like to walk away with.
For Noble Pillow customers, this can include a deep dive into the nine-section design and highly individualized customization for complex or layered needs. Consultations can also include mattress evaluation and selection, personalized sleep system design, custom pillow development, and exploring materials and design possibilities for specialized support needs. More extensive research, product design, or development projects can be discussed and scoped separately.
For others, this can simply be dedicated one-on-one time for thoughtful conversation, problem-solving, guidance, and support.
Come with a specific goal or simply a topic you’d like to explore. Jamie will help take the conversation where it’s most useful to you.
When you're ready to schedule, visit our contact page. If you haven't already done so, you're welcome to complete the optional intake form to share your goals, questions, or background information before your session. You're also welcome to provide only the information needed to get started.
Jamie will personally follow up to coordinate your session. Consultations are available by video or phone, whichever you prefer.
Personalized Sleep Solutions and Ongoing Support
With our Pillow Concierge service, you receive more than just a pillow—you gain access to a completely personalized sleep experience. While our pillows are designed for easy self-customization, we also offer white-glove assistance for those seeking expert help with setup and adjustments.
As a small, customer-focused company, you’ll receive one-on-one online guidance from a dedicated sleep consultant. They will walk you through the setup process, ensuring your pillow is perfectly suited to your body type and sleeping position. From adjusting firmness to fine-tuning the height and core, your consultant will help you create the ideal sleep solution.
You also have the option to purchase ongoing virtual support as an added service, whether you’ve customized your pillow yourself or utilized our White-Glove setup. After your initial setup, we can continue to check in with you, ensuring everything is working as expected and making any necessary adjustments—all from the comfort of your home.